1. Having light skin
2. (i) metamorphose
3. Her skin became red/blotchy/discoloured because of an allergic reaction to mercury.
5. Achara is embarrassed about how her skin looks
6. (i) T
7. It implies the manufacturers don’t take responsibility for the quality or safety of their products.
8. They are not happy because the products claim to contain harmless ingredients, but they contain harmful substances such as mercury.
9. The tone is negative/critical