Sally is a shipping clerk in a big export company in Kwai Chung. There have been problems with some goods sent to a customer in America. Sally is on the phone to her opposite number in New York. Listen to what she says and then note the order number, the date the order was shipped and the number of items in each order.
Paul Brown, an English businessman, is waiting at Manchester Airport to take a flight to London where he will connect to his flight for Hong Kong. Listen to these announcements he hears and then fill in the information about flight number, gate number and time on the answer grid.